Civility and respect

Page contents

SAFE and Compassionate Leadership Programme

Our SAFE and Compassionate Leadership Programme is a three-day course aimed at support both current and future leaders. The programme focuses on SAFE and Compassionate Leadership complementing our existing manager’s passport. 

The programme is focused on three areas to support our leaders in developing the civil, safe and respectful workplace we all want to be a part of. 

Delivery is over three days,

• Day one – all about you as a leader
• Day two – leading a team
• Day three – leading within a system

This is an in person event on site at our Health and Wellness centre. Delivered with a mix of taught session, group exercises and individual reflection, the programme supports you to develop within a safe and compassionate environment.

Attendance at all three days is essential. We are limited to 20 spaces.

The next cohort will commence in July.

Additional development sessions

We also have short 45-minute sessions available on “what is SAFE”, “being an active bystander” and supporting your colleagues, “How to have difficult conversations”. These will be available over the summer.

Or you could join us on by making a pledge with our #RCHTkindness75 campaign or you can join us as an advocate. More information is available on our webpages.

Civility and Respect Network at RCHT

• Do you want to hear more about how we can improve how we work together?
• Do you want to work in a civil, respectful and kind environment?
• Do you want to continue to improve our workplace?

We have an exciting programme coming to you!

This includes a programme of speakers, information and support programmes, events, champion roles and more information. We want RCHT to be a great place to work, we have lots of tools and support to make this happen, but most of all we all need to take an active role.

Our new values of respect, compassion, honesty, and teamwork will be launched shortly, and this programme will support how we make sure this is how we work together, through our own civility and respect network. We want you to feel supported and valued.

We are looking to approve and develop the programme further, and you can let us know how via our feedback form.

Want to know more?

Contact either Naomi Burden (naomi.burden@nhs.net) or Jen Robertson (jen.robertson@nhs.net).

Or you could join us on our SAFE and compassionate leadership programme, by making a pledge with our #RCHTkindness75 campaign or you can join us as an advocate. More information is available on our webpages.

Further reading and support information

Our colleagues in the library have lots of additional information including the following books:

• The 4 stages of psychological safety : defining the path to inclusion and innovation (2020) by  Timothy R. Clark
• Civility at work by Lewena Bayer
• Civility unleashed: using civility to survive and thrive in the workplace by Diana Damron
• Core competencies of civility in nursing and healthcare by Cynthia Clark.
• Dare to lead : brave work. tough conversations. whole hearts (2018) by Brene Brown
• Developing a positive culture where people and performance thrive (2018) by  Marcella Bremer,
• The Double bottom line : how compassionate leaders captivate hearts and deliver results (2022) by Donato  Tramuto, ; Tami Booth Corwin,
• The fearless organization : creating psychological safety in the workplace for learning, innovation and growth (2019) by Amy Edmondson
• The field guide to human error investigations (2019) by Sydney Dekker
• The field guide to understanding human error (2014) by Sydney Dekker
• Human-centric workplace: enabling people, communities and our planet to thrive by Simone Fenton-Jones
• Just culture : restoring trust and accountability in your organization (2017) by Sydney Dekker
• Patient safety : a human factors approach 2011 by Sydney Dekker
• Psychological safety : the key to happy, high-performing people and teams (2021) by Dan Radecki; Leonie Hull,
• Restorative just culture in practice : implementation and evaluation (2022) By Sidney Dekker, Amanda Oates & Joseph Rafferty,
• Safety differently : human factors for a new era (2015), by Sydney Dekker
• Second victim : error, guilt, trauma, and resilience (2013) by Sydney Dekker
• Speak up : say what needs to be said and hear what needs to be heard (2019) Megan Reitz & John Higgins
• Supporting compassionate healthcare practice : understanding the role of resilience, positivity and wellbeing (2019) by Claire Chambers & Elaine Ryder
• Toxic : a guide to rebuilding respect and tolerance in a hostile workplace (2021) Clive Lewis

You can access our information and reading by clicking here.

Contact us

You can contact us by emailing either Naomi Burden (naomi.burden@nhs.net) or Jen Robertson (jen.robertson@nhs.net).